Cookie Policy

lasmimosasdelnalon.es

COOKIE POLICY

COOKIE POLICY

The purpose of this privacy policy (hereinafter the «Policy») is to explain to you the rules governing the various processing operations that may be carried out when you use our website accessible from the URL address: www.lasmimosasdelnalon.es (hereinafter referred to as the «Site»).

The processing of personal data implemented from the Site is the responsibility of two co-responsible controllers.

 

The persons responsible for the processing of your personal data are:

 

  • The company Amenitiz Solutions (hereinafter referred to as «Amenitiz»), which manages the website of ACTIVE TOURISM MANAGEMENT LOS NOVALES

 

Amenitiz is registered with CIF number B67096750 in Barcelona, Spain. Its registered office is at 4, Plaza d'Urquinaona, 08010 Barcelona, Spain.

 

Amenitiz supports hosting professionals by offering them a digital platform hosted in SaaS mode that allows them to create a website for their hosting activity.

 

  • ACTIVE TOURISM MANAGEMENT LOS NOVALES

 

This company is registered with the administration SPAIN from ASTURIAS with the number AR395 AS (hereinafter referred to as the «Establishment»). Its registered office is atCarretera Ranón, 31 (33125) San Juan de la Arena, Soto del Barco, Asturias.

 

E-mail address of the institution's data protection officer: carlos@lasmimosasdelnalon.es

 

Hereinafter, Amenitiz and the Institution shall be jointly referred to as the «Data Controller».». The terms «we»«us» y «our» in this Privacy Policy refer to the Data Controller.

 

As the controller of your Personal Data, we do our best to protect your privacy when you visit the Site.

 

This Policy allows you to learn more about the origin and use of your Personal Data and the browsing information it processes when you visit our Site.

 

For the purposes of this Policy, the term «Personal data» means any data which relates uniquely to you and which allows you to be identified directly or indirectly, irrespective of the Terminal you are using.

 

The term «Terminal» means the physical equipment (computer, tablet, smartphone, phone, etc.) that you use to view and browse the Site.

 

The term «Regulations».» refers to the Regulation on personal data and, in particular, to Regulation No 2016/679, known as the General Data Protection Regulation, the French Data Protection Act No 78-17 of 6 January 1978 and the French Act No 2018-493 on the protection of personal data.

 

By using our Site, you signify your acceptance of the terms of this Policy in its entirety.

 

If you do not agree with any of these terms, you are free to stop using our Site.

 

This Privacy Policy is updated on a regular basis. In order for you to be duly informed of any significant changes in advance, we will notify you by means of notices on the relevant services or by email, as appropriate.

 

The Site will always display the most current version of this Privacy Policy.

 

1. Protection of your personal data

 

In accordance with the Regulation, we list all processing operations carried out in a processing log which we make available to the competent authorities.

 

All information provided to us during your visits to the Site is kept strictly confidential. This information is necessary for the purposes of processing.

 

1.1. What personal data is collected and processed?

 

The information that can be collected and processed is as follows:

 

- Identification and contact details: name, surname, sex, postal address, telephone number, e-mail address, language and country from which you interact with us;
- Financial and payment data: your bank details (in this respect we inform you that all payment transactions are encrypted by the receiving bank or accredited storage centre and that we do not store any credit card numbers), information about your reservations, etc...;
- Connection, geolocation (only with your consent) and navigation data; and
- Personal preferences: This includes your cookie preferences.

 

When we ask you to enter your personal data to access a feature, some data are mandatory fields as they are data we need to enable you to access this feature (e.g. to register your booking we need your first and last name).

 

It is important that the personal information shared about you is accurate and up to date.

 

We do not process any personal data which could be qualified as «sensitive» (information relating to racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the Personal Data Regulation.

 

In this regard, it is specified that our Site is not intended for children and therefore we do not process any data relating to them.

 

We undertake not to transfer your personal data to third parties unless otherwise specified in Article 1.3.

 

1.2. For what purposes are your personal data collected and processed?

 

The Personal Data listed above may be collected and processed for the following purposes:

 

  • Booking management

 

The processing of your data is necessary to keep you informed of the status of your booking, the summary of your booking, to accept your payment, etc.

 

  • Access to customer service

 

We process your personal data within the framework of our customer service in order to answer your questions, in particular via the contact form.

 

  • Improving our services

 

We process your navigation and booking data for analysis and statistics. In fact, this data allows us to analyse how you use our Site and to improve its ergonomics and quality.

 

  • Marketing

 

As part of your subscription to our newsletter, we process your data to manage your subscription and send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.

 

Processing for marketing purposes requires your consent. Therefore, you can unsubscribe from our communications at any time.

 

Where you have consented to receive communications from us, either through our newsletter or push notifications, we may use the information you have provided for the following purposes:

 

- Share information about our current events, products, services, offers;
- Recommendations on certain products or services that may be of interest to you; and
- Customer research to better understand the customer's product expectations

 

1.3. Who are the recipients of your personal data?

 

In the course of using our Site, you may receive information from third parties with whom we collaborate to provide you with certain services. This may be a matter of:

 

- Accredited financial institutions and warehousing centres;
- Fraud detection and prevention entities; and
- Providers of services related to marketing, communication and advertising.

 

The personal data collected on the Site are mainly processed by the internal services of the Data Controller.

 

However, we may share your information with the third parties listed above for the following reasons, among others:

 

- payment in the case of financial institutions and accredited warehousing centres;
- verify your credit and identity with respect to fraud detection and prevention entities; and
- optimise your experience on our Site and improve our services for marketing, communication and advertising related service providers.

 

We ask third parties who receive your personal data to undertake to comply with the Personal Data Regulation. The third parties mentioned above may only use your personal information in accordance with our instructions and not for their own use.

 

Your access and navigation data may also be transferred to Google Analytics.

 

We may also disclose your Personal Data in order to respond to a request from legal authorities.

 

1.4. How long is your personal data stored?

 

We will retain your data for a period of ten (10) years from your last booking in order to respond to any queries, complaints or to maintain all data necessary to comply with legal, accounting or analytical requirements (article L.123-22 of the French Commercial Code).

 

We may also store your data for research or statistical analysis; it will then be anonymised.

 

As part of a subscription to our newsletter, we will not contact you if you have not opened our newsletters for more than twelve (12) months.

 

Any changes to this Policy will be made on this page and you will be notified by email in the event of a material change.

 

The data controller may also store your data for research or statistical analysis. Since these are then anonymised, the Regulation does not impose any retention period, as it is no longer possible to «re-identify» it later.
1.5. Hosting of your personal data

 

Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, 94105, United States.

 

The servers on which your personal data is stored are located in Frankfurt, Germany.

 

In any case, the Data Controller has taken appropriate technical measures to maintain the security of your Personal Data.

 

1.6. What are your rights?

 

1.6.1. Consent

 

Your consent must be given in a clear and unequivocal manner. That is why, by agreeing to fill in the contact form on the Site:

 

- you are informed of the use that will be made of your Personal Data;
- you must tick a box to validate your consent; and
- children under the age of 13 cannot give their consent.

 

1.6.2. Other rights

 

Under the Regulation, you have the following rights over your Personal Data:

 

- Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
- Right of rectification: this right gives you the possibility to request the correction of inaccurate or incomplete Personal Data concerning you;
- Right to erasure of your Personal Data: this right gives you the possibility to request the erasure of your Personal Data if any of the legal conditions are met:

 

  • the Personal Data are no longer necessary for the purposes of the processing;
  • has withdrawn the consent on which the processing is based;
  • has objected to the processing operation by means of his or her right of objection;
  • the processing of your Personal Data is unlawful; or
  • your Personal Data must be erased under a legal obligation.

 

- The right to restrict the processing of your Personal Data; this restriction of processing may be carried out at any time:

 

  • you dispute the accuracy of your Personal Data;
  • does not object to the deletion of his personal data in the context of unlawful processing, but requires that it be restricted;
  • your Personal Data are no longer used by our services, but their storage is only necessary for the recognition, exercise or defence of a legal right; or
  • you object to our use of your Personal Data through your right to object.

 

- Right to portability of your Personal Data: you may contact us to have your Personal Data provided to you or directly to another data controller in a structured, commonly used and machine-readable format;

 

- Right of objection: you can contact us when

 

  • processing is carried out in the public interest or in our legitimate interests; you may object only on grounds relating to your situation;
  • processing is carried out for the purposes of commercial prospecting; you may object to this at any time and without any explanation being given to us.

 

- Right to determine the destination of your personal data after your death (the e-Testament): one of the specific features of French law is that it allows you to send us your instructions on how we will treat your personal data after your death. You can therefore choose whether it is erased or passed on to one of your family members.

 

Regardless of the purpose or legal basis under which we process your data, you may, at any time and free of charge, send us an e-mail to exercise your rights at the following address: carlos@lasmimosasdelnalon.es

 

Or send us a letter to the following address:

 

Ranón 31 (33125) San Juan de la Arena, Soto del Barco

 

Please note, however, that we may not always be able to respond positively to your request for legal reasons which we will inform you, if necessary, after receiving your request.

 

In any case, we remind you that you have the right to lodge a complaint with the competent administrative authority.

 

1.7. What are the legal bases for processing?

 

In processing your data, we rely on legal grounds that depend on how you interact with our Site.

 

When you purchase products on our Site, we collect and process your personal data to perform the contract between you and us. For example, we need your postal details to deliver your order or your bank details to process your payment.

 

We also rely on other legal grounds, such as your legitimate interests. For example, we believe it is in your interest that your identity cannot be used for fraudulent purposes, that our customer service personnel have access to your order information to better serve you, or that we can better understand your use of our Site to improve its usability and the services we offer you.

 

Finally, when it comes to the processing of personal data for canvassing purposes, the legal basis for the processing is their consent (see Article 1.6.1.).

 

2. Internet browsing safety

 

2.1. Integrity of your data on the Internet

 

The Site has appropriate security measures in place to prevent any loss, unauthorised use or access, modification or disclosure of your Personal Data.

 

All personal data collected is stored on secure servers. The controller has also established procedures to manage any personal data breaches.

 

2.2. Malicious uses

 

It is recommended that you connect only to secure networks, preferably private networks. Be aware of the risks involved with public wifi networks.

 

Regardless of the data controller to whom you have voluntarily transmitted your personal data and taking into account the nature of the Internet network, other operators, without any link to the data controller, may collect them without your consent, in particular while you are surfing the Internet. We therefore recommend that you install anti-virus and anti-spyware software on your computer and that you update it regularly.

 

2.3. Usurpation/ Phishing/ Phishing

 

The Data Controller will never ask you by e-mail to obtain personal information.

 

If you receive an e-mail on behalf of the controller asking you to provide sensitive personal information (bank details, data relating to your private life, etc.), please do not reply and forward this e-mail to us so that we can take the necessary measures.

 

You should only provide your account information after you have logged into the Site directly through your browser.

 

3. Cookies policy

 

A cookie is a text file that can be stored in a dedicated space on the hard disk of your terminal when you visit a website. A cookie allows its issuer to identify the Terminal on which it is stored, during the period of validity or registration of the cookie.

 

When you consult the Site, information relating to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be recorded through the cookies installed on your Terminal, depending on the choices you have made in relation to cookies, which you may modify at any time.

 

3.1What are cookies used for on our site?

 

Only the issuer of a cookie can read or modify the information contained in it.

 

When you connect to the Site, the Data Controller may, at its discretion, install several cookies on your Terminal in order to recognise your Terminal's browser during the period of validity of the cookie in question. The cookies we issue are used for the purposes described below.

 

The cookies we issue allow us to do this:

 

  • to carry out studies and establish statistics and volumes of visits and use of the various elements that make up our Site (sections and content visited, routes), allowing the Owner to improve the interest and ergonomics of its services;
  • adapt the presentation of the Site to the display preferences of your Terminal (language used, screen resolution, operating system used, etc.) when you visit the Site, depending on the display or reading hardware and software contained in your Terminal; and
  • to implement security measures, for example, when you are asked to reconnect to content or a service after a certain period of time.

 

3.2. Your choices regarding cookies

 

There are several ways to manage cookies. Any settings you make may affect your internet browsing and your access to certain services that require the use of cookies.

 

You may choose at any time to express and modify your wishes regarding cookies by the means described below.

 

In particular, you can configure your browser so that cookies are stored on your terminal or, on the contrary, so that they are rejected, either systematically or depending on their origin.

 

You can also set your browser software to give you the option to accept or decline cookies from time to time before a cookie can be stored on your Device. For more information, see «How to choose, depending on the browser you use» in article 4.2.3. below.

 

3.2.1. The cookie agreement

 

The recording of a cookie on a terminal is essentially subject to the will of the terminal user, who can express and modify it at any time and free of charge through the options offered by his or her browser software.

 

If you have accepted the registration of cookies on your Terminal in your browser, cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of your Terminal. They can only be read by your transmitter.

 

3.2.2. Rejection of cookies

 

If you refuse to accept cookies on your Terminal, or to delete cookies already stored on your Terminal, the quality of the functioning of the services offered by the Site will not be affected.

 

However, you will no longer be able to benefit from a number of functions that may be necessary to navigate certain areas of the Site. This would be the case if you tried to access content or services for which the installation of cookies is strictly necessary (for example, to book a stay). This would also be the case if the data controller - or its service providers - were unable to recognise, for technical compatibility reasons, the type of browser used by your terminal, your language and screen settings or the country from which your terminal appears to be connected to the Internet.

 

If necessary, the Data Controller declines all responsibility for any consequences related to the operation of its services resulting from the impossibility for it to register or consult the cookies necessary for their operation and which you have refused or deleted.

 

We would like to point out that some cookies cannot be deleted as they are strictly necessary for the technical functioning of the Site.

 

3.2.3. How to make your choices, depending on the browser you use?

 

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie preferences.

 

 

 

 

 

3.2.4. Delete your cookies

 

You can delete all your cookies or only the ones you want. Deleting cookies does not prevent browsing or reinstallation during browsing. This allows you to control your browser's cookie library at some point. Technical cookies, necessary for navigation, will be reinstalled if you visit the Site.

 

Below we explain the procedure to follow depending on your browser.

 

Google Chrome

 

  • In the Chrome menu, select «Settings».
  • Show advanced settings
  • Go to the section «Confidentiality
  • Click on «Content settings».
  • In the «Cookies» paragraph (first paragraph), click on «Cookies and site data».
  • Find the cookies you want to delete and click «OK». You can also choose to delete all your cookies.

 

Firefox

 

  • In the Firefox menu, go to «Tools» and then «Options».
  • In the «Privacy» tab, click on «Show cookies».
  • Find the cookies you wish to delete and click «Delete cookies».

 

Internet Explorer

 

Internet Explorer does not allow the management of cookies on a case-by-case basis. To delete all your cookies:

 

  • Click on «Tools» and then on «Internet Options».
  • In the «General» tab, under «Browsing history», click on «Delete».
  • Tick the «Cookies» box and click «Delete».

 

Safari

 

  • From the Safari menu, select «Preferences».
  • In the window that has opened, go to the «Security» tab.
  • Click on «Show cookies».
  • In the window that opens, locate and select the cookies you wish to delete, and click «Delete».

 

3.2.5. Private browsing

 

The «Private Browsing» mode, which is now offered by all browsers, mainly allows you to surf the Internet without having a history of the pages visited or downloaded. With regard to cookies, all cookies that were saved during your browsing will be deleted when you close your browser. Therefore, it is not a solution to refuse cookies; however, their lifetime is limited to the duration of your browsing.

 

3.2.6. Disabling third party cookies

 

Disabling third-party cookies allows you to accept only cookies placed by the Site, which you also have the option to disable, delete or limit. This is the procedure to follow, depending on your browser, if you wish to refuse third-party cookies:

 

Google Chrome

 

  • In the Chrome menu, select «Settings».
  • Show advanced settings
  • Go to the section «Confidentiality
  • Click on «Content settings».
  • In the «Cookies» paragraph (first paragraph), tick the box «Block cookies and third party site data».
  • Save your changes by clicking «OK».
  •  

 

Firefox

 

  • In the Firefox menu, go to «Tools» and then «Options».
  • In the «Privacy» tab, check the «Accept cookies» box.
  • For the setting «Accept third party cookies», select «Never».
  • Save your changes by clicking «OK».

 

Internet Explorer

 

  • In the Internet Explorer menu, go to «Internet Options».
  • In the «Privacy» tab, click on the «Advanced" button.
  • Accept internal cookies, reject third party cookies
  • Save your changes by clicking «OK».

 

Safari

 

  • From the Safari menu, select «Preferences».
  • In the window that has opened, go to the «Security» tab.
  • To choose, «Accept cookies», select «Only from sites I visit».

 

3.2.7. Your choices expressed online directly with us

 

If you don't want it:

 

  • that we collect data about your browsing,
  • that in the context of a record through a special operation we can identify the original special operation,

 

you may choose to disable all third party cookies, which are not essential for browsing the Site.

 

We will then store a cookie on your terminal for the sole purpose of disabling the placement of these cookies on your computer. This cookie will be valid for twelve (12) months.

 

Attention, The consideration of your choice is based on a cookie. If you delete all cookies stored on your Device (via your browser), the Data Controller - or its service providers - will no longer know that you have made this choice.